Table of Content

1. Eligibility and Restricted Territories

You may only use the Website if:

  • You are 18+ and of legal gambling age in your jurisdiction.
  • Online gambling is legal where you live (it is your sole responsibility to check this).
  • You are not located in any of the following Excluded Jurisdictions: Afghanistan, Armenia, Belarus, Belgium, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Myanmar, Romania, Russia, North Korea, Netherlands, Netherlands Antilles, Sweden, Ukraine (incl. Crimea), United Kingdom, United States of America, CĂ´te d’Ivoire, and any other country we may add at any time (the updated list is always published on the Website).

Certain game providers also impose additional country restrictions – by playing those games you confirm you are not resident in any prohibited territory for that provider.

2. Account Rules

  • One account per person, household, IP, device, and payment method is allowed.
  • You must register in your real name and keep all details accurate and up to date.
  • You are fully responsible for all activity on your account. Keep your login details secret – we are not liable for unauthorised access.
  • Account selling, transferring, or acquiring is strictly prohibited.
  • We may close or refuse any account at any time without explanation.

3. Deposits, Withdrawals and Financial Rules

  • Deposits are processed via approved payment methods. Withdrawals are preferably returned via the same method.
  • Your account balance earns no interest and is not insured like a bank account.
  • Minimum rollover before withdrawal is 1Ă— the last deposit. Additional commissions (10–15%) may apply if rollover is not met.
  • Withdrawal limits depend on your VIP level (from €500/day–€1,500/day and €7,000–€20,000/month).
  • We may request KYC documents at any time. Failure to provide them within 30 days may result in account closure and forfeiture of funds.
  • Refunds are exceptional and only considered within 24 hours of the transaction (and only if the funds have not been played).
  • Inactive accounts (no login for 180 days) incur a €5 monthly administration fee.

4. Responsible Gaming

You may close your account or request self-exclusion at any time by contacting [email protected]. We are not liable for losses caused by continued gambling on other accounts you may hold.

5. Bonuses and Promotions

  • All bonuses have wagering requirements, time limits, maximum bet (€5 while bonus is active), and game-weighting rules (see section 7 of original terms).
  • Abuse of bonuses (minimum-risk wagering, bonus hunting, etc.) will result in bonuses/winnings being voided and possible account closure.
  • No-deposit bonuses and free spins winnings are capped (usually 5Ă— the bonus amount or a fixed currency limit).

6. Gameplay and Betting Rules

  • Results are determined by certified Random Number Generators or official sporting results.
  • We may void bets in cases of obvious errors, fraud, collusion, or technical issues.
  • Maximum daily net win is €100,000 (or currency equivalent).

7. Liability and Disputes

  • Use of the Website is at your own risk. We are not liable for indirect losses, downtime, data loss, or errors beyond our reasonable control.
  • Complaints must be sent to [email protected] and, if necessary, escalated to [email protected] with full details.
  • These Terms are governed by the laws of the jurisdiction under which the operating company is licensed.

For the full, legally binding document please refer to the official Terms and Conditions page on the Website. Continued use of the service after any update constitutes acceptance of the new terms.

Enjoy your time at WildRobin Casino responsibly!